Hotel Ritz Madrid

ex. Hotel Ritz Madrid by Orient-Express

Pl. De La Lealtad, 5, Madrid, Spain, 28014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Ritz Madrid

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Massage

 Breakfast

In-room breakfast

Continental breakfast

Editorial review:

Hotel Ritz is the height of luxury in Madrid and its prices reflect this. Its building is lavish and the public spaces are full of antiques, opulence and extravagance. No wonder this is the choice of presidents and celebrities. Service is second to none and rooms are large and well appointed.

Verified Reviews:

  • View was indeed beautiful - Room was very dark - Bathroom was well equipped
  • Service is the best i've seen - Staff were very professional - Internet is not free
  • Breakfast was great - Everything is really expensive - Room was elegantly appointed
  • Staff are attentive - Room was good - No coffee maker nor kettle
  • Walking distance from basically everywhere - I would recommend

Overview

Hotel Ritz Madrid boasts positioning close to Retiro Park, Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza) and Teatro de la Zarzuela, offering 167 rooms and featuring a rooftop terrace, a private garden and a spa center. The hotel's European building set in the center of Madrid was completely refurbished in 2006.

The city center is 1 km away from the hotel. The property is 600 meters away from Puerta de Alcalá, Paseo del Prado and Puerta del Sol.

Nearby points of interest include museums, the palace and art galleries.

Guests will find themselves a 10-minute walk from Fundación Juan March train station. The hotel is located within 15 km distance of Barajas airport.

Rooms

Hotel Ritz Madrid offers luxurious rooms with a laptop-size safe, cable TV, LCD TV, a writing desk and wireless internet as well as coffee/tea makers and a fridge. Some rooms feature views over Retiro Park. A hairdryer, a bathtub and dressing gowns can be found in all bathrooms.

Eat & Drink

Breakfast is available from 07:30 till 11:00. The 24-hour restaurant treats guests with Spanish meals in a perfect setting. Lobby bar offers various types of coffee and afternoon tea.

A buffet breakfast is served at the price of EUR 31.55 per person per night.  The hotel offers a continental breakfast at the price of EUR 18 per person per night. 

Services

Guests can rent cars and limousines to discover the nearby sites.

Relax

Hotel Ritz Madrid pampers guests with a patio, a picnic area and a library. Such fitness options as a gym and fitness center are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

The hotel personnel speaks English, German, French, Spanish, Italian, Portuguese, Russian, Arabic.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   162.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Paid porterage
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Medical facilities service
  • Pet amenities available
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Picnic area/Tables
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Video game player
  • Video games
  • DVDs/Videos for children
  • Kids club

Leisure facilities

  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Solarium
  • Sauna
  • Massage
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view
  • Interior view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of EUR 82.50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hotel Ritz Madrid Madrid location
Show big map »

Hotel Address:

Pl. De La Lealtad, 5, Madrid, Spain, 28014

Get directions
City Center
  • Madrid
    700 m
Airports
Train Stations
  • Atocha's Train Station
    900 m
  • Estacion de Chamartin
    6.3 km
Underground stations
  • Retiro
    800 m
  • Atocha
    900 m
Restaurants
  • Ritz Madrid
    20 m
  • Cafeteria Siguero
    20 m
Parks
  • Royal Botanic Garden (Real Jardin Botanico)
    350 m
Beaches
  • Bolonia Beach
    1.5 km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    6
  • Number of rooms:
    162

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
Twin Room
Bed type: 2 Single beds or Double bed or 1 Single bed
Size: 35 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Single Room

Room facilities
    Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 45 m²
    Check Prices
    • Air conditioning
    • Shower
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    Triple room

    Room facilities
      Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
      One-Bedroom Suite
      Bed type: Double bed or King-size bed or Twin beds or 1 Single bed
      Size: 45 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Suite, 1 Bedroom (One Bedroom)

      Room facilities
        Images coming soon
        Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        — Less information+ More information
        Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
        Junior Suite
        Bed type: King-size bed or Twin beds or Double bed or 2 Single beds
        Size: 40 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Double/Twin + 1 Child Junior

        Room facilities
          Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
          Elegant One-Bedroom Suite
          Size: 45 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information
          Room facilities
            Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
            Junior Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Size: 40 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Triple room

            Room facilities
              Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room Hotel informationHotel Ritz Madrid photos Exterior Hotel informationHotel Ritz Madrid photos Room
              Superior Twin Room
              Bed type: 2 Single beds or Double bed or 1 Single bed
              Size: 25 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Single Room Superior

              Room facilities
                Hotel Ritz Madrid photos Room Hotel informationHotel Ritz Madrid photos Exterior Hotel informationHotel Ritz Madrid photos Room
                Superior Two-Bedroom Suite
                Bed type: Queen-size bed or Twin beds
                Size: 45 m²
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Superior Rooms overlook the inner landscaped patio. Bed options are: king, queen, double bed or 2 twin beds on request. Superior Rooms can connect to another Superior Room or to a One-bedroom Suite to make a Two-Bedroom Suite. Please note that extra beds can not be added to this room.

                Room facilities
                  Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
                  Deluxe Double Room
                  Bed type: Double bed or 2 Single beds or Queen-size bed or Twin beds
                  Size: 35 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  Single Room (Deluxe)

                  Room facilities
                    Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
                    Deluxe Triple Room
                    Bed type: Sleeping arrangements for 3 persons
                    Size: 70 m²
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Triple room

                    Room facilities
                      Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
                      Deluxe Suite
                      Bed type: King-size bed or Twin beds or Double bed or 1 Single bed
                      Size: 70 m²
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Deluxe Suite

                      Room facilities
                        Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
                        Deluxe Quadruple Room
                        Bed type: Sleeping arrangements for 4 persons
                        Size: 35 m²
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information
                        Room facilities
                          Hotel Ritz Madrid photos RoomHotel Ritz Madrid photos RoomHotel Ritz Madrid photos Room
                          Deluxe Two-Bedroom Junior Suite
                          Bed type: Queen-size bed or Twin beds or King-size bed or Twin beds
                          Size: 70 m²
                          Check Prices
                          • Air conditioning
                          • Private bathroom
                          — Less information+ More information

                          Deluxe Rooms feature views of the Prado Museum, Lealtad Square, or the hotel's private garden and Neptune Square. Bed options are: king, queen, double bed or 2 twin beds on request. Deluxe Rooms can connect to another Deluxe room, a Junior Suite, a One-bedroom Suite or a Deluxe Suite to make a Two-Bedroom Suite. Please note that the maximum occupancy is 3 people using 1 rollaway bed.

                          Room facilities
                            Images coming soon
                            Luxury Suite
                            Check Prices
                            — Less information+ More information

                            How to reach hotel

                            hotel Hotel Ritz Madrid Madrid location
                            Show big map »

                            Hotel Address:

                            Pl. De La Lealtad, 5, Madrid, Spain, 28014

                            Get directions
                            City Center
                            • Madrid
                              700 m
                            Airports
                            Train Stations
                            • Atocha's Train Station
                              900 m
                            • Estacion de Chamartin
                              6.3 km
                            Underground stations
                            • Retiro
                              800 m
                            • Atocha
                              900 m
                            Restaurants
                            • Ritz Madrid
                              20 m
                            • Cafeteria Siguero
                              20 m
                            Parks
                            • Royal Botanic Garden (Real Jardin Botanico)
                              350 m
                            Beaches
                            • Bolonia Beach
                              1.5 km
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  12 pm
                            • Year renovated:
                              2006
                            • Number of floors:
                              6
                            • Number of rooms:
                              162

                            Hotel Awards

                            SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Spain

                            Use Badge

                            Hotel Ritz Madrid Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

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                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Tourist attractions

                            • Central Bank of Spain (Banco de Espana) - 200 m
                            • Teatro Español - 600 m

                            Places of interest

                            • Paseo del Prado - 100 m
                            • fuente de neptuno - 100 m
                            • Palacio de las Cortes - 300 m
                            • Fuente de la Cibeles - 300 m
                            • Plaza de Cibeles - 400 m
                            • Edificio METROPOLI - 500 m

                            Convention centers

                            • Plaza de Santa Ana - 600 m

                            Shopping areas

                            • Museo del Prado - 200 m
                            • Madrid Botanical Garden - 300 m
                            • Golden Triangle of Art - 300 m

                            Monuments and Landmarks

                            • Paseo del Prado - 100 m
                            • Neptune Fountain - 100 m
                            • Plaza de Cibeles - 300 m
                            • Puerta de Alcalá - 600 m
                            • Plaça Santa Ana - 600 m

                            Museums

                            • Museo del Prado - 100 m
                            • Museo Thyssen - Bornemisza - 100 m
                            • Thyssen Bornemiza Museum - 100 m
                            • Madrid Jardin Botanico - 300 m
                            • Museo Postal y Telegráfico - 300 m
                            • Prado Museum - 300 m
                            • Real Academia de Bellas Artes de San Fernando - 600 m
                            • Museo Nacional Centro de Arte Reina Sofia - 700 m

                            Universities, Institutes

                            • Congreso de los Diputados - 300 m

                            Theaters

                            • Teatro Español - 600 m

                            Business areas

                            • Serrano Street - 600 m

                            Galleries

                            • Reina Sofia Art Gallery - 700 m

                            Underground stations

                            • Retiro - 700 m

                            Local attractions

                            • Royal Palace of Madrid - 1.7 km
                              Calle Bailen, Madrid
                            • Monastery of Santo Domingo de Silos - 1.5 km
                              Santo Domingo de SilosSpain
                            • Alto de Garojonay - 1.5 km
                              La GomeraSpain
                            • Estacion de Chamartin - 1.5 km
                              MadridSpain
                            • Bolonia Beach - 1.5 km

                            Near the hotel

                            • Prado Museum - 210 m
                              Calle Ruiz de Alarcon 23, Madrid
                            • Army Museum (Museo del Ejercito) - 110 m
                              Mendez Nunez, 1, Madrid
                            • Museo Naval - 200 m
                              Paseo del Prado, 5, Madrid
                            • Central Bank of Spain (Banco de Espana) - 260 m
                              Paseo del Prado s/n, Madrid
                            • Thyssen-Bornemisza Museum (Museo Thyssen-Bornemisza) - 200 m
                              Paseo del Prado, 8, Madrid
                            • Fuente de Neptuno - 150 m
                              Plaza de Canovas del Castillo, Madrid
                            • St. Jerome the Royal (San Jeronimo el Real) - 260 m
                              Calle Moreto 4, Madrid

                            Restaurants nearby

                            • Ritz Madrid - 20 m

                              Address: Plaza Lealtad, 5
                              Phone: +34 917016767

                              79% likes this, based on 71 reviews
                              Price Range: CAD 66 - CAD 106

                            • Estado Puro - 180 m

                              Address: Plaza de Canovas del Castillo, 4
                              Phone: +34913302400

                              62% likes this, based on 188 reviews
                              Price Range: CAD 46 - CAD 94

                            • Vips Neptuno - 180 m

                              Address: Plaza de Canovas del Castillo,5

                              57% likes this, based on 45 reviews
                              Cuisine: Spanish

                            • Cafeteria Siguero - 20 m

                              Address: Plaza de la Lealtad, 7

                              50% likes this, based on 25 reviews

                            • El Mirador del Thyssen - 160 m

                              Address: Paseo del Prado, 8
                              Phone: +34(91)4293984

                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  12 pm
                            • Year renovated:
                              2006
                            • Number of floors:
                              6
                            • Number of rooms:
                              162

                            Hotel Awards

                            SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Spain

                            Use Badge

                            Hotels nearby
                            Villa Real Madrid
                            5 stars
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                            2 stars
                            0.5 km
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                            5 stars
                            0.5 km
                            Suite Prado Madrid
                            4 stars
                            0.5 km
                            Regina Hotel Madrid
                            3 stars
                            0.7 km
                            Hotel Miau Madrid
                            3 stars
                            0.7 km
                            Madrisol Hotel
                            2 stars
                            0.7 km
                            Cities nearby
                            • Coslada hotels - 11 km
                            • Alcorcon hotels - 13 km
                            • Getafe hotels - 13 km
                            • Boadilla del Monte hotels - 15 km
                            • Alcobendas hotels - 15 km
                            • Majadahonda hotels - 16 km
                            • Pozuelo de Alarcon hotels - 10 km
                            • Leganes hotels - 11 km
                            • San Sebastian de los Reyes hotels - 16 km
                            • Fuenlabrada hotels - 17 km

                            Hotel Ritz Madrid Reviews

                            Guest reviews are submitted by our customers after their stay at Hotel Ritz Madrid

                            Average guest rating

                            8.2out of 10
                            Fabulous
                            Based on 86 reviews

                            Rating by category:

                            Rooms
                            8.7
                            Value
                            9.1
                            Service
                            8.9
                            Location
                            9.9
                            Dining
                            10.0

                            Guest reviews

                            • Older travelers
                              6.6

                              We love the convenient location and the beautiful entrance. The lounge downstairs is very opulent. We love the terrace garden for a light meal very refreshing in the hot summer months and the staff are very friendly on the whole and we always felt safe as they have quite a large unobtrusive security team.

                              We felt quite disappointed with the cleanliness of our room especially the carpets as they were filthy and thread bare in parts, the bedlinen was also very much in need of restoration, it was very faded. I think they need to do quite a lot of updating in the bedrooms especially as they are not up to the standard that I would expect from the Ritz name. I asked for post cards and stamps to be delivered to my room and never received them. Also I had a blow dry in the salon I admit never asked the price before hand and didn't see any on display and when she gave me the slip to sign at 85 euros it nearly made my hair stand on end!

                            • Single
                              9.2

                              Service was excellent, breakfast was rather rich, stuff was always ready to help. I like the location of the hotel, because it is not in the crowded center, but at the same time it is located in walking distance from "the old center". The music in the hall was magnificent.

                            • Family with children
                              8.2

                              The hotel's location is perfect, the staff is very good and professional.

                              The price for breakfast.

                            • Single
                              5.8

                              Location

                              I thought the hotel rooms and bathrooms very very tired and the sports and gymnasium area very modest and it is not right that you only have one computer for all the guests !

                            • Family with children
                              10.0

                              Excellent service and food at the hotel. Very accommodating. Also quiet, even though it was fully booked.

                              One concierge was not as helpful as the other......when we asked her for recommendation for lunch, she sent us to a restaurant nearby that was very marginal. Our entire family thought it was the worst meal of our nearly three week trip.

                            • Older travelers
                              8.2

                              Hotel staff were fabulous ,location excellent

                              As long as you dont mind a bit of faded grandeur and pink wardrobes an excellent choice

                            • Single
                              8.8

                              Very professional staff, nice atmosfere, lobby, restaurant

                              Reception is very small and uncomfortable

                            • Older travelers
                              7.0

                              Style of the hotel location service

                              Curtains , electric appliance seem to have aged

                            • Group of friends
                              9.6

                              We received top service. The stuff were super polite and friendly. We travelled with 2 little dogs and upon arrival found 2 doggie beds and cups in the room which is super convenient. Great concierge and reception. Very good massage.

                              Furniture and carpets are quite old.

                            • Family with children
                              9.6

                              Luxury rooms,Very Comfortable, Staff were very friendly and I like their location

                            • Older travelers
                              10.0

                              The Ritz is the Grand Old Lady of Madrid Hotels, an experience in itself, with superb location and service.

                              There is nothing that I did not like about the Ritz. This was my fourth or fifth stay over forty years, and I would go back like a shot.

                            • Family with children
                              8.2

                              It is really good hotel as location and services.

                              One of the wc in classic room too small we have to Chang the room.

                            • Family with children
                              8.2

                              Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

                              Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

                            • Family with children
                              6.6

                              I like only location, breakfast and bath facilities in this hotel.

                              It was extremely cold in our room. We are slept full clothes. The sheets on our beds was with holes. I think that it is absolutly not correct for luxury hotel. And the worstest thing which happend with us - we have a very expancive dinner in 2 Michelin star of the hotel - Goya. After this dinner all of us: me, my husband, my son and our friends (all together 6 persons) are getting an awful food poisoning.

                            • Family with children
                              8.2

                              Staff attention / old-style beautiful cafe-bar area / wonderful terrazza

                              Very small gym + spa facility (no jacuzzi / no small pool) expensive buffet breakfast

                            How to reach hotel

                            hotel Hotel Ritz Madrid Madrid location
                            Show big map »

                            Hotel Address:

                            Pl. De La Lealtad, 5, Madrid, Spain, 28014

                            Get directions
                            City Center
                            • Madrid
                              700 m
                            Airports
                            Train Stations
                            • Atocha's Train Station
                              900 m
                            • Estacion de Chamartin
                              6.3 km
                            Underground stations
                            • Retiro
                              800 m
                            • Atocha
                              900 m
                            Restaurants
                            • Ritz Madrid
                              20 m
                            • Cafeteria Siguero
                              20 m
                            Parks
                            • Royal Botanic Garden (Real Jardin Botanico)
                              350 m
                            Beaches
                            • Bolonia Beach
                              1.5 km
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  12 pm
                            • Year renovated:
                              2006
                            • Number of floors:
                              6
                            • Number of rooms:
                              162

                            Hotel Awards

                            SpanishHOTEL AWARDSHighly RecommendedMadridHotel Ritz Madrid

                            According to guest reviews, the hotel has been rated as
                            Best Luxury Hotels in Spain

                            Use Badge